Currently there are a number of residents groups that meet to scrutinise different service areas. Groups often meet three or four times a year face to face or online and have a fixed membership and Chair. 

Some of these groups includes Asset Management (repairs, planned investment and compliance), rents and service charge, health and disability, LGBT+ or supported housing. There is also a local scrutiny group operating in Kensington and Chelsea.

We also run monitoring groups and recruit for scrutiny or short Task and Finish projects that may be for any time between 6 months to 2 years looking at areas such as our Sustainability or Damp and Mould groups. We also offer residents the chance to take part in appointing some of our contractors which involve scoring and moderating tender submissions and meeting potential suppliers.

To find out more about any of these groups, any availability to join or recruitment opportunities, please get in touch below.

Involvement recognition 

We welcome resident involvement and reward contributions through yearly prize draws, events, vouchers and more. Read our Resident Involvement Reward and Recognition policy for full details on how we recognise resident engagement.

Resident Involvement Meeting 1

Want to get involved?

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Ways to get involved

Resident Involvement Tour

Improve your community

From forming a Residents’ Association to taking part in an estate inspection or rating the quality of your cleaning and gardening contractors, or if you live in a street property, there are many ways in which you can give feedback and improve your community and neighbourhoods.
Resident Scrutiny Panel

Take part in short consultations

Residents can also take part in one-off activities. This is a flexible opportunity for residents to have their say and help improve services without necessarily committing to attending regular meetings. Often this can be done remotely over email, by survey or for those without access to digital services, we can work with individuals to support them to get involved.
Resident Involvement Tour 2

Steer Resident Voices, oversight and governance

Support the resident voice by joining one of our oversight groups or one of our governance committees.