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Keep up to date

Read up on the latest about our services, finances, policies and more in our corporate and resident publications


Every year we produce an Annual Standards Report to allow our residents and customers to have their say on the service we provide. On this page you can also find the quarterly editions of our Resident newspaper, as well as guides, handbooks and key policies.

In addition, we produce and publish annual financial statements for our stakeholders, including shareholders, residents, employees, local authorities, regulators, suppliers and supporters in the communities where we work.


Annual Diversity Reports

Annual Standards Reports

Financial statements

Guides and handbooks

Key policies

Ratings Agencies

Resident newspapers