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Next Generation Text Service

Boroughs:
Hillingdon
The Next Generation Text (NGT) Service can helps those struggle to hear conversations on the telephone. By using a smartphone, tablet, or computer and making a phone call you can type to our relay assistant who will speak your words to the person you're calling, and the relay assistant will type their reply so you can read it on your display. Whether you use NGT at home, in your office, or on the move you can order takeaways, book taxis, use phone banking, order goods, or just chat by typing and/or reading your phone conversation.