Resident Support Services
As a NHG resident you can benefit from our partnerships with local support agencies who can help you with many areas of your life from money and jobs to health and wellbeing.
Select a borough location and the type of service that you need in the filter boxes on the left. Then select a service from the list.
To apply, you can send your details to the partner who will then contact you to arrange the next steps.
Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Including support with gathering evidence needed for the claim, checking entitlements and demonstrating immigration status.
The service is delivered through local CABs, but there’s also a national phone number and a webchat available.
Provide advice, support and legal services to those struggling with bad housing or homelessness. You can call them directly to get immediate advice and casework.
Advising Communities provide legal advice, debt advice, financial inclusion and multilingual services.
They also have specialist staff offering financial advice for people with mental health needs and low wellbeing.
Provide help to vulnerable people to live independently in the community, ease exceptional pressure, avoid serious damage or risk to health and safety and meet immediate short term needs in an emergency or a disaster. Claims can only be made by telephone 0208 359 4242 between 9am - 5pm Monday to Friday.
Local Welfare Assistance (LWA) is a discretionary support scheme.The primary objectives of this scheme are to help: people in short-term need because of a crisis or emergency support vulnerable people in the community ease exceptional pressure on families LWA payments are made to help people who do not have an alternative means of paying for what they need. The payments are intended to meet one-off needs rather than on-going expenses.