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Resident Support Services

As a NHG resident you can benefit from our partnerships with local support agencies who can help you with many areas of your life from money and jobs to health and wellbeing.

Select a borough location and the type of service that you need in the filter boxes on the left. Then select a service from the list.

To apply, you can send your details to the partner who will then contact you to arrange the next steps.

Settle
    • Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster
    • Addiction, Mental health, Family support, Young people, Budgeting

Settle supports young people aged 25 or under who are taking on a tenancy for the first time.  Settle works alongside the new tenant to help them settle, literally, into their new home. They work particularly with under 25s who are vulnerable  and/or marginalised who may benefit from dedicated support in their first few weeks/months of their tenancy so that they can thrive as a NHG resident and enjoy life in their home. 

Settle designs and delivers high-impact support services to vulnerable young people to ensure that they thrive in the tenancy.  Support is offered just before sign up, or at the time of sign up, so that a Settle support worker can work with the new tenant as close to day one as possible.  Many of those whom Settle work with may be young single parents, affected by mental health illness, or starting their tenancy after being housed within the care system.

Apply direct to Settle for support and the team will make contact with you to obtain the information they need.

Addiction Mental health Family support Young people Budgeting
Citizens Advice - Help to Claim Universal Credit
    • Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Outside of London, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster
  • Homelessness advice, Budgeting, Debt advice

Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Including support with gathering evidence needed for the claim, checking entitlements and demonstrating immigration status. 

The service is delivered through local CABs, but there’s also a national phone number and a webchat available.

Homelessness advice Budgeting Debt advice
London Plus Credit Union
    • Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster
  • Budgeting, Grants and goods

London Plus Credit Union offer our residents in work an opportunity to get an interest-free loan and also save as they pay it back, amongst other great options to safely borrow and save money.

Budgeting Grants and goods
Crosslight money essentials workshop
  • Hammersmith and Fulham, Kensington and Chelsea
  • Budgeting

Budgeting courses are run 4 times a month in South Kensington and Hammersmith, bookable via Crosslight's website.

Budgeting
Debt Free London (was Capitalise)
    • Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster
  • Budgeting, Debt advice

Debt Free London offers free, face to face debt advice across London. They do this through partner organisations who provide expert advisors tackling all types of money worries from rent arrears to catalogue debt. Help to prioritise bills & debts, helping to write letters and advocating on people's behalf.

Budgeting Debt advice
Advising Communities
    • Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster
    • Jobs, Budgeting, Debt advice, Mental health, Homelessness advice, Legal advice

Advising Communities provide legal advice, debt advice, financial inclusion and multilingual services.
They also have specialist staff offering financial advice for people with mental health needs and low wellbeing.

Jobs Budgeting Debt advice Mental health Homelessness advice Legal advice